Why was my domain not renewed?

Possible reasons

If a domain was not renewed, it is highly probable that at the expiration date ...

  • …your available account balance was not sufficient to pay the renewal fee.
  • …your credit card could not be charged with the invoice amount.
  • …we did not receive your money transfer.
  • …you did not submit the required signed bank debit authorization.
  • …your domain was set to Delete or Delete at expiration.


Please note:

The applicable expiration date is that date which is shown in the column "Reserved until" in your account.

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