Manage Email Accounts via Admin Control Panel

The Admin Control Panel also offers a host of other options through which you can manage email accounts for your domain name. To sign into Admin Control Panel refer to this article.

Here are some of the things that can be done via the Admin Control Panel.

Delete an existing account

  1. Open the Admin Control Panel
  2. Click on the three dots icon next to the email account you wish to delete and select Delete Account
  3. In the window that appears, click on the Confirm option to delete the email account 

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Reset Password

  1. From the Admin Control Panel., hover your cursor over the email account for which you want to reset the password and click on Reset password
  2. Enter the alternate email ID for the email account whose password needs to be reset
  3. A password reset link will then be sent to the alternate email ID

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Managing Alias

  • Click on the ellipsis (three dots) icon when hovering over a particular email address
  • Click Manage alias
  • Click on Add new alias 
  • Enter the email address you wish to have as an alias

Titan email account create alias.gif

 

For further information on how to send emails using the email alias and other features, please refer to this article

The supported characters for an alias account name are as follows: 
abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ01234567890.-_@

 There is a hard limit of 10 aliases for an email account

 

For deleting an alias:

  • Click Manage alias
  • Hover over the particular alias you wish to delete
  • Click on the delete icon and confirm it

Titan email account delete alias.gif

Suspend an Account

Click on the ellipsis (three dots) icon next to the email account you wish to suspend and click on Suspend Account

You will be asked to confirm the suspension along with the reason for the suspension

Once you confirm, the email account will be suspended

Titan email account suspend by admin.gif

Need help? Feel free to contact our support team and we'll get back to you swiftly! 

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